Search the Knowledge Centre

Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment

Through the Hybrid Work Arrangements (HWA) program developed and implemented by the Ontario Institute for Studies in Education’s (OISE) prioritizing flexibility, community needs, and innovative service delivery, OISE has not only weathered the challenges posed by the pandemic but has also proactively shaped its academic and operational landscape for the future.  OISE’s HWA program is … Continue reading "Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment"

June 10, 2024

Continuous Improvement Centre of Excellence

In a large and complex organization like UBC, changes — whether planned or unplanned — are constantly happening. The Center of Excellence (CoE) of the Vice-President Finance & Operations (VPFO) Project Management Office (PMO) was created in 2021 to help us navigate these changes. By committing to operational excellence and continuous improvement we can work … Continue reading "Continuous Improvement Centre of Excellence"

June 10, 2024

Information Security Compliance Support Program

Higher-education institutions globally are grappling with the ever-present risk of a cybersecurity breach. Ongoing pressure to report on risk and compliance is known to many, but most struggle with how. You may know what controls are required… training, multi-factor authentication, Endpoint Detection and Response (EDR), MFA, self-phishing and vulnerability management to name a few. But … Continue reading "Information Security Compliance Support Program"

June 10, 2024

Brock University’s SCADA and Energy Management System

Brock is capitalizing on "big data" collected via its SCADA system to improve energy management, drive carbon reduction and increase community engagement. This is done via a brand-new Energy management solution that includes four components:   a) Utility Bill Management: Streamlines Brock’s invoicing and through an automated utility system that retrieves the invoices and bills … Continue reading "Brock University’s SCADA and Energy Management System"

May 15, 2023

Descriptive Title of Proposal: Merging Université Laval’s Student Placement Services and Continuing Education Department

Université Laval used to have a Student Placement Services (SPLA) unit dedicated to working with students and alumni to foster their career development. Beyond its internships and practica, which were effectively incorporated into the academic pathways of various programs, the other employment-related activities and services available through SPLA were quite far removed from curriculum and … Continue reading "Descriptive Title of Proposal: Merging Université Laval’s Student Placement Services and Continuing Education Department"

May 15, 2023

FTE-based Dashboards

CAUBO, through a continued partnership with the Université du Quebec, has developed a new series of financial dashboards that place a wealth of information at members’ fingertips. Many facets of university finances that were not previously accessible in a consistent and comparable manner can now be explored. The dashboards include financial information from the FIUC … Continue reading "FTE-based Dashboards"

Tags: Benchmarking, Data Analytics, Financial Management, Institutional Planning, Performance Management, Resource Allocation

December 13, 2021

Financial Landscape

Canadian universities continue to navigate an era of unprecedented change. They are experiencing significant shifts in their funding models due to declining government grants and increasing reliance on tuition and alternative revenue sources. Concurrently, expenditure patterns have been altered due to changing societal expectations of the role of universities and the services that they should … Continue reading "Financial Landscape"

Tags: Benchmarking, Data Analytics, Financial Management, Financial Reporting, Institutional Planning, Internationalization

October 13, 2021

CAUBO 2021: Main Conference Presentations

Click below to download available CAUBO 2021 Main Conference presentations. Looking for the functional seminars? Visit the presentations page for CAUBO 2021’s functional seminars. PLENARY SESSIONS TUESDAY, JUNE 15, 2021 WEDNESDAY, JUNE 16, 2021 THURSDAY, JUNE 17, 2021

Tags: 2021, Artificial Intelligence (AI) and Robotics, Automatisation robotisée des processus, Best Practices, Business Continuity, Change Management, CLOUD Computing, Communication, Continuous Improvement, Cybersecurity, Data Analytics, Deferred Maintenance, Gestion de la performance, Gestion du changement, Gestion financière, Human Resources, Information Technology, Institutional Planning, Integrated Planning, Investissement responsable et désinvestissement, Investissement responsable et désinvestissement, Leadership, Planification institutionnelle, Pratiques exemplaires, Presentations, Risk Assessment, Services auxiliaires, Space Management, Student Housing, Sustainability, Technologies de l'information, Technologies de l’information, Threat Assessment, Viabilité, Viabilité

June 30, 2021

Building an effective RFP structure for Food Services Management to allow for focus and flexibility while navigating a global pandemic

University of Northern British Columbia (UNBC) currently contracts Food Services Management on their Prince George campus. The vendor provides exclusive Vending, Catering, Retail, and Dining Hall Services. In preparation for a change in contract in Summer 2020, UNBC Business Services engaged the UNBC community to develop a Request for Proposals (RFP) that reflected the broad … Continue reading "Building an effective RFP structure for Food Services Management to allow for focus and flexibility while navigating a global pandemic"

June 15, 2021

Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”

AskRegistrar is a by-product of the COVID-19 pandemic. It was conceptualized, developed, tested, and launched for students within a 5 month period (April – August 2020) to modernize our services, improve our students’ experience, and create a more efficient workflow for our staff. Leveraging the ServiceNow platform, AskRegistrar services over 15,600 undergraduate students, approximately 300 … Continue reading "Optimizing Registrarial Student Services and Staff Workflow in a Remote Environment through “AskRegistrar”"

June 15, 2021