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Transition from paper to digital requests using an enterprise service management (ticketing system) within the Financial Services department of the University of Victoria

The Financial Services team at UVic leveraged the pandemic disruption of services and transitioned to a digital based service using an enterprise service management software ticketing system to receive forms and inquires from across campus. So far, over 80,000 tickets have been submitted via the new ticketing system to Research Accounting, Payments and Banking (accounts … Continue reading "Transition from paper to digital requests using an enterprise service management (ticketing system) within the Financial Services department of the University of Victoria"

June 10, 2024

Resource Allocation and Budget Models – February 29, 2024

Date: February 29, 2024 Duration: 90 minutes Presenters: Shelley Hopkins, Executive Director, Financial Planning and Budgeting, University of Manitoba Daniel Therrien, Associate Vice-President, Integrated Planning, Concordia University Nancy Walker, Vice-President, Finance & Administration, University of Lethbridge Click here to download the presentation – Concordia University Click here to download the presentation – The University of Manitoba … Continue reading "Resource Allocation and Budget Models – February 29, 2024"

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April 2, 2024

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