Continuous Improvement: Enhancing Service Delivery and Customer Experience at UBC (Recorded Session)
Tags: 2024, Change Management, Continuous Improvement, Presentations, Shared Services
September 20, 2024
Shared Services in Higher Education: Roadmap and Lessons Learned (Recorded Session)
Tags: 2024, Efficiency in Admin Functions, Integrated Planning, Presentations, Shared Services
September 20, 2024
CAUBO 2024: Main Conference Presentations
Click below to download available CAUBO 2024 Main Conference presentations. Looking for the functional seminars? Visit the presentations page for CAUBO 2024’s functional seminars. Tuesday, June 4, 2024 Wednesday, June 5, 2024
Tags: 2024, Artificial Intelligence (AI) and Robotics, Best Practices, EDI (Equity - Diversity - Inclusion), Financial Management, Financial Sustainability, Human Resources, Presentations, Risk Management, Shared Services
September 20, 2024
Continuous Improvement: Enhancing Service Delivery and Customer Experience at UBC (PDF Presentation)
Tags: 2024, Change Management, Continuous Improvement, Presentations, Shared Services
September 19, 2024
Shared Services in Higher Education: Roadmap and Lessons Learned (PDF Presentation)
Tags: 2024, Efficiency in Admin Functions, Integrated Planning, Presentations, Shared Services
September 18, 2024
Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment
Through the Hybrid Work Arrangements (HWA) program developed and implemented by the Ontario Institute for Studies in Education’s (OISE) prioritizing flexibility, community needs, and innovative service delivery, OISE has not only weathered the challenges posed by the pandemic but has also proactively shaped its academic and operational landscape for the future. OISE’s HWA program is … Continue reading "Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment"
June 10, 2024
Fostering Collaborative Excellence: A Unified Approach to Research Administration Systems in Canadian Campuses – The eRAS Project
The eRAS project is a nationwide collaborative initiative on behalf of the Alliance of Canadian Comprehensive Research Universities (ACCRU), in association with four leading regional PSE procurement collaboratives; BCNET, Share IT, OECM, and ISI. The eRAS project began when ACCRU approached BCNET, requesting collaborative procurement support to address the replacement of a commonly used research … Continue reading "Fostering Collaborative Excellence: A Unified Approach to Research Administration Systems in Canadian Campuses – The eRAS Project"
June 10, 2024
HONK: Mobile Parking App Forwarding the University’s Accessibility, Safety, and Sustainability Goals
In the midst of a global pandemic, and in anticipation of the return of students, faculty, staff and community to the university campus (22,000 students and 8,000 employees), the University of Victoria’s (UVic’s) parking team identified the need to ensure safety and campus accessibility while continuing to advance campus sustainability. Before the pandemic, UVic’s Parking … Continue reading "HONK: Mobile Parking App Forwarding the University’s Accessibility, Safety, and Sustainability Goals"
June 10, 2024
Strategic Planning and Enterprise Risk Management: Developing an Integrated System
Saskatchewan Polytechnic has developed a process known as Strategic Cascading, which is used to operationalize the strategic plan by translating strategy into action. Enterprise Risk Management (ERM) has been fully integrated into the strategic cascading process. The ERM program provides a structured, consistent, and continuous process to identify and manage risks that could influence the … Continue reading "Strategic Planning and Enterprise Risk Management: Developing an Integrated System"
June 10, 2024
Ancillary Services 2023—Looking Forward (Recorded Session)
Tags: 2023, Ancillary Services, Best Practices, Presentations, Resource Allocation, Shared Services
September 26, 2023
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C
- Campus Security and Safety
- Carbon Footprint
- Carbon Measurement
- Change Management
- Climate Change
- CLOUD Computing
- Collaboration
- Communication
- Compensation
- Compliance
- Compliance and Monitoring
- Conference
- Continuous Improvement
- Contract Negotiations
- Controls
- Coronavirus
- Credit Ratings
- Culture
- Customs
- Cybersecurity
- more »« less
D
E
- Economic Forecasting
- EDI (Equity - Diversity - Inclusion)
- Efficiency in Admin Functions
- Emergency Management
- Emotional Intelligence (EQ)
- Employee Benefits
- Employee Recognition
- Engagement
- Energy Efficiency
- Enterprise Risk Management
- Environmental Health and Safety
- eProcurement
- Ethics
- Expense Processing
- more »« less