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UBC Indoor Air Quality Program

The implementation of an indoor air quality program at UBC Vancouver campus. The IAQP involves three key components: (1)An Air Filter Preventive Maintenance Process (2)Subject Matter Experts in Air Filtration (both in-house and external) (3)Supply Management The Air Filtration PM Process involves a degree of inspection that drives the scheduled changes of filter changes throughout … Continue reading "UBC Indoor Air Quality Program"

June 10, 2024


Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment

Through the Hybrid Work Arrangements (HWA) program developed and implemented by the Ontario Institute for Studies in Education’s (OISE) prioritizing flexibility, community needs, and innovative service delivery, OISE has not only weathered the challenges posed by the pandemic but has also proactively shaped its academic and operational landscape for the future.  OISE’s HWA program is … Continue reading "Flexing for the Future: Redefining Services, Roles, Spaces, and Success in a Hybrid Work Environment"

June 10, 2024


Digital Research Services: a One-Stop-Shop for Digital Research Support

New digital technologies have profoundly transformed academic research across all disciplines, creating both opportunities and challenges for researchers to turn data into scientific breakthroughs. McGill’s Digital Research Services (DRS) team was formed to create a one-stop-shop to assist researchers in navigating the increasingly complex digital research ecosystem. DRS provides advice and support on three primary … Continue reading "Digital Research Services: a One-Stop-Shop for Digital Research Support"

June 10, 2024


Inclusive Physical Space Framework

The Inclusive Physical Space Framework is an open resource document focusing on design principles and strategies to create sustainable, accessible, and wellness-focused physical space on campus. It leverages existing technical standards and the value proposition of the campus community to help design decision-makers identify what is essential to include in a physical building to meet … Continue reading "Inclusive Physical Space Framework"

June 10, 2024


IDEA Lab: Transforming the Future of Digital-First Research

Digital technologies are revolutionizing all areas of industry, culture, and society—yet higher education, particularly in Canada, has lagged in our adoption and deployment of cloud solutions in the research process. Research infrastructure is typically still understood as things that can be touched or toured on a physical campus. The COVID-19 pandemic, however, accentuated the risks … Continue reading "IDEA Lab: Transforming the Future of Digital-First Research"

May 15, 2023


Laurier Energy Efficiency Project (LEEP)

Electrical power production in Ontario is changing from centralized to decentralized. The commercial availability of renewable energy and energy storage technologies have made big strides forward. As such, in a landscape with increasing risks to campus operations, Laurier elected to develop an energy strategy that would improve climate adaptation, progress reliability and resiliency of energy … Continue reading "Laurier Energy Efficiency Project (LEEP)"

June 15, 2022


The Future of Academic Events: Integrating a virtual strategy into our business practice

With restrictions imposed on our operations and work from home measures due to the ongoing pandemic, Hospitality Concordia had to evolve its offering to meet the needs of its community for events. We quickly recognized that we had to support virtual events as a means for academics to further their research and starting in spring 2020 … Continue reading "The Future of Academic Events: Integrating a virtual strategy into our business practice"

June 15, 2022


One stop student experience using proactive technologies

University of Calgary Libraries and Cultural Resources implemented proactive chat in December 2018, and chat reference queries tripled overnight.  Students embraced the easy to use “Ask me” bubble which appeared on all library webpages after 20 seconds.  Students did not have to hunt for a link or leave their study space, where ever they were … Continue reading "One stop student experience using proactive technologies"

June 15, 2022


University Systems – Cybersecurity Working Group

The Cybersecurity Working Group (CWG) is a cross-divisional team and approach that enables the University of Victoria to improve cybersecurity –  technology, processes, and practices – through projects and continuous improvement. It’s an example of people and process innovation that overcomes limited resources by changing how we work together and empowering leadership and collaboration at … Continue reading "University Systems – Cybersecurity Working Group"

June 15, 2022


File Cabinets for Sale: All-Electronic Student Record System

The Université de Montréal (UdeM) has initiated a project to modernize student record management. Previously, there were multiple documents on file for every student, spread out across different physical and electronic locations. UdeM therefore decided to create a single electronic student record (Dossier Étudiant Électronique Unique or DÉÉU) to cover everything from admissions to archives. … Continue reading "File Cabinets for Sale: All-Electronic Student Record System"

June 15, 2022


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